Frequently Asked Questions

Simply enter a trade (e.g. "Electrician") and your city or ZIP code — or describe your problem in your own words. Our AI automatically detects what kind of craftsman you need.

When you use natural language (e.g. "my heating is making noises"), our AI analyzes your request and finds the right craftsman for you.

Yes, the search understands English queries thanks to the integrated language detection.

Click "List your business" or visit the "For Businesses" page. The basic listing is permanently free.

Basic is free with name, address and contact. Plus (€39/mo) adds description, website and higher ranking. Premium (€89/mo) offers maximum visibility with photos and featured placement.

Yes, all subscriptions can be cancelled monthly. You can cancel at any time in your customer account.

Kudos are recommendations from real users. Every registered user can give a business kudos once — as a sign of appreciation.

Yes, a free account is required to prevent abuse. One kudos per user per business is possible.

The HWK badge is based on self-disclosure by the business. It indicates that the business has stated it is registered in the craft chamber roll (Handwerksrolle). hwdirekt.de does not independently verify this. The business is solely responsible for the accuracy of its listing.

Write to us at support@handwerk-direkt.de — we respond within 24 hours.